Terms and conditions

When you use our website either as a registered customer, or as a guest, you agree to adhere to these terms and conditions which set out the basis on which you can place an order; the contract which is formed when we send goods to you; the after sales help you can expect from us; and how you may use our website.

Who is Bling Panda?

blingpanda.co.uk, and any references to “us”, “we” and “our” in these terms are references to blingpanda.co.uk. we are a small family run business operating out of London, England.

Delivery Information

We aim to ship all orders next business day (Monday to Friday). if it is a weekend or bank holiday we will ship your order on the next business day.

Our standard delivery to the UK is Royal Mail 1st class, which usually takes 1-2 working days. If you need your order next business day, then you have the option of choosing the Evri (Hermes) Next Day method of delivery.

Delivery to Europe and Worldwide are send using Royal Mail International Post, which can take up to 3 – 5 working days to Europe and 7 – 14 working days for the rest of the world to arrive.

We ship orders to the nominated delivery address showed on your order.

Our 30 day return policy

You, the customer, can cancel your order within 14 days of the order arriving at your nominated delivery address if you the address is in the United Kingdom or EU. Any orders sent to other addresses outside of the UK and EU. if you would like to cancel order, you will receive a full refund within 14 days of cancelling and returning your items. You may must our contact form to notify us of the cancellation so that we can plan to receive your return and process it as quickly as possible. When you contact us regarding the return, we will notify you of the return address to post your order too. You will be responsible for the cost of returning the order. Please note that we only accept posted returns. There are no physical return locations available for your return. We recommend you use a signed for postage option when sending your returns so that you have a record of the delivery.

Your returns must be in the same condition as when you received them. We will check your return and notify you if there are any issues. If you receive an item damaged, we would request you to take photos and send these to us. We will provide you sending details when you make contact regarding your return.

Order Lost In Transit

Occasionally, orders can become lost in transit. If your order does not arrive up within 7 working days if posted to a UK address, 14 working days to a EU address, or 20 working days to other addresses, then we will send you a replacement, if the item you have ordered is no longer available we will communicate with you to arrange an alternative item.

Website Product Information

We do our very best to make sure all the product information and pricing is accurate. If there is an error with a product description or price, we will do our best to rectify the error as quickly as possible. You, the customer, will not hold us responsible for inaccuracies, but if you choose to let us know there is a problem, we will appreciate your feedback and if correct, we will update the website.

if we find out that any products have incorrect information, including prices displayed on the website, we reserve the right to cancel your order.

We reserve the right to change any products and or prices.

All customs duties or taxes for orders arriving in your country are at your expense, we do not include this at the cost of your order or shipping.

Communication Regarding Your Order

When you place your order on our website, you will receive an email with the details. The email will include the specific items you have ordered and the cost thereof. We will also send you details of when the item dispatched. We may include a followup email after they deliver your order.

privacy and data protection

these terms incorporate our privacy policy, which you can access here, and our cookies policy which you can access here.

Connecting To Our Bling Panda Website

We reserve the right to refuse access to our website if we are updating the site or making significant changes, if you were concluding a transaction and issues arise from the disconnection to the site we ask you to contact us immediately so that we can remedy the issues.

We take every precaution to keep your personal data secure and safe. If you create an account on the website using low strength passwords or leave your passwords open for others to take, it cannot hold us responsible for actions taken on your account. You need to make sure you are using very strong passwords and that they do not compromise your email accounts. If you find out that this is the case, we strongly suggest you change your login details to your account as soon as possible.

It is your responsibility for how you conduct yourself when connecting to our website. If we encounter fraudulent activity, abuse, or any other untoward actions, we will end your account immediately.

Linking To The Bling Panda Website

You can link to our website, provided it is in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link to suggest any form of association, approval or endorsement on our part if none exists.

You must not link from any website that is not owned by you, and you must not establish or post a link to any part of our website with the intention or likelihood of which, (on its own or in combination with other links) is affect the websites search engine rankings negatively. We reserve the write to request the removal of any or all links.

you agree to indemnify and hold us harmless from any claim, action, demand, loss or damages made or incurred by any third party arising out of or relating to your conduct (including transmitting any defamatory or offensive statements or material to any person), your use of the site, your breach of these terms, or your breach of any rights of third parties.

Limitations of Liability

Subject to any responsibilities implied by law and which cannot be excluded, we (including, in this limitation of liability clause, our related bodies corporate, directors, officers, employees, agents and contractors) expressly disclaim all liability to you or any other persons for any losses, damages, liabilities, claims and expenses (including but not limited to legal costs and defence or settlement costs) whatsoever, whether direct, indirect or consequential, arising out of or referable to the content or the site (or material accessed via the site), or to access of the site by you, howsoever caused, whether in contract, tort including negligence, statute or otherwise. We do not exclude any liability for fraud or negligence, causing personal injury or death.

Law And Jurisdiction

These terms and any dispute or claim relating to them or their subject contents or formation (including non-contractual disputes or claims) shall be governed by and construed under the laws of England and Wales. English courts will have exclusive jurisdiction over any claim arising out of or in connection with these terms and your use of the Bling Panda website.

Change Of Terms And Conditions

We reserve the right to amend the terms and conditions of this website without notice. Some provisions in these terms may also be superseded by provisions or notices published elsewhere on this website.